Frequently Asked Questions

Q: What is 3rd Prints?
A: 3rd Prints L.L.C. is a creative manufacturing company specializing in custom and small-batch items created with advanced 3D printing technology. We design and produce high-quality, innovative products tailored to your unique needs.

Q: What types of products does 3rd Prints make?
A: We create a wide range of products including practical tools, personalized gifts, and custom items—each crafted with precision using our cutting-edge 3D printing processes.

Q: Can I order a custom-designed product?
A: Absolutely! We specialize in custom orders and can work with you to bring your unique ideas to life one 3D printed layer at a time.

Q: What is the minimum order quantity?
A: We focus on small-batch production, which allows for flexibility in order size. Please contact us with your specific project details to discuss minimum order quantities.

Q: What materials do you use for 3D printing?
A: We use a variety of advanced materials suitable for different applications. Material selection depends on your product’s requirements for durability, flexibility, and finish.

Q: How long does it take to receive my order?
A: Production time varies by order complexity and quantity, but we strive to deliver your custom products promptly. Specific lead times will be provided once the design is finalized.

Q: Can I get assistance with the design of my product?
A: Yes, our team can help refine your ideas or create design files to ensure your product is perfectly suited for 3D printing.

Q: Do you ship nationwide?
A: Yes, we ship across the United States and carefully package all products to ensure they arrive safely.

Q: What is your return or refund policy?
A: Since our products are custom made, returns are handled on a case-by-case basis. Please contact us immediately if there is an issue with your order.

Q: How do I start my custom order?
A: Simply reach out to us with your project details, and we’ll guide you through the process from design to delivery.